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šŸ”Privacy Policy

As per Indian Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the IT Act, 2000, and Consumer Protection (E-Commerce) Rules, 2020 

Effective Date: 16 APRIL 2025
Company Name: Orchid International
Location: Uttar Pradesh, India

1. Introduction

Orchid International is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services, in accordance with Indian law.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, shipping/billing address, and payment details.
  • Technical Data: IP address, browser type, access times, and pages visited.
  • Transactional Data: Details of purchases, order history, and customer support interactions.

We do not knowingly collect or process sensitive personal data (like passwords, medical records, etc.), unless explicitly required and with your consent.

3. Use of Information

We use your data for the following purposes:

  • To process orders and deliver products
  • To provide customer service and support
  • To send updates, offers, and order-related communication
  • To comply with legal and regulatory obligations
  • To improve our website and customer experience

4. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share your information with:

  • Logistics and courier partners for shipping and delivery
  • Payment gateway providers for secure transactions
  • Government authorities, if required by law or legal process

All third-party partners are contractually obligated to protect your data.

5. Cookies and Tracking Technologies

We use cookies and similar tools to enhance user experience, analyze traffic, and personalize content. You can choose to disable cookies through your browser settings.

6. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or loss. This includes encryption, firewalls, and secure payment gateways.

7. User Rights

As a user, you have the right to:

  • Access your personal data
  • Request correction or deletion of data
  • Withdraw consent for data processing (where applicable)
  • Opt out of marketing communications

To exercise your rights, contact us at: [Insert Email Address]

8. Childrenā€™s Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

10. Grievance Officer

In compliance with Indian IT laws, please contact our designated Grievance Officer for any data-related complaints or issues:

Name: Rahul Kapoor
Email: info@camera-accessories.in
Phone: +91-9899056057
Address: Orchid International, 1st Floor, GT - 38, Sector - 93, Noida - 201304, Uttar Pradesh, India